
Notes
From the studio notes
The notes are the long version. Read one before you decide to write to us.

Support
Quarterly Business Review With Your Technology Partner: What a Useful One Covers
What an IT quarterly business review with your technology partner should cover: what broke, what was fixed, risks, spend, next quarter, and a one-page agenda.
Amelia Gagne

Support
Build the Team or Find the Partner: How to Decide Whether to Hire or Partner
Hire or partner for technical work: what a seat really costs, when steady demand justifies a hire, what to always own, and Massachusetts contractor rules.
Amelia Gagne

Support
Enterprise Quality Doesn't Require an Enterprise Invoice: What Small Business IT Should Include
What enterprise-quality small business IT includes, how to price it against downtime and a full-time hire, and the questions to ask any IT partner before you sign.
Brian Gagne

Support
Your Next Hire Costs $140,000 or More. The Real Cost of Hiring, and What to Do When You Can't Find Them.
The cost of hiring a $100,000 employee is about $147,500 in year one with average benefits and recruiting. Latest NFIB, BLS and KFF data, and when to partner instead.
Brian Gagne
