Notes
NotesFrom the studio notes
The notes are the long version. Read one before you decide to write to us.
Support
Massachusetts Technology Grants for Small Businesses in 2026, Plus Loans and Free Help
Massachusetts technology grants for small business, checked on official pages: who qualifies, what each pays for, status and dates, plus loans and free help.
Amelia Gagne
Support
When a Small Business Needs a Technology Advisor
When a small business needs a technology advisor or fractional CIO, what a good advisor does and does not do, and how Worcester owners can judge the advice.
Amelia Gagne
Support
IT Onboarding Checklist for New Employees: A Small Business Guide
A practical IT onboarding checklist for small businesses: accounts by role, encrypted devices, MFA, first-day training, the 30 day review and Massachusetts rules.
Brian Gagne
Support
Quarterly Business Review With Your Technology Partner: What a Useful One Covers
What an IT quarterly business review with your technology partner should cover: what broke, what was fixed, risks, spend, next quarter, and a one-page agenda.
Amelia Gagne
Support
IT Support Tiers Explained: L1, L2 and L3 for Business Owners
IT support tiers explained for business owners: what L1, L2 and L3 each fix, how escalation works, and what to ask a provider. With Worcester wage data.
Brian Gagne
Support
How to Switch IT Providers Without Losing Access or Data
How to switch IT providers in Central MA without losing access or data: contract, inventory, domain ownership, admin accounts, overlap, passwords, and a stalled handover.
Brian Gagne
Support
What Does a Massachusetts Website Cost a Small Business in 2026?
What goes into a Massachusetts website cost for a small business in 2026: public wage data, what you pay for, the upkeep owners forget, and why a site matters with AI.
Amelia Gagne
Support
Website Speed for a Small Business: The 3 Second Rule and How to Fix It
Website speed for small business owners: where the 3 second rule comes from, Google's Core Web Vitals in plain words, free tests, and what to fix first.
Amelia Gagne
Support
Investors Are Buying Up MSPs. What to Check When Your IT Provider Gets Acquired
Your IT provider may be next in the MSP buying wave. What CISA says your contract should cover, who should hold logins and backups, and what to ask the new owner.
Amelia Gagne