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Automate
Small Business AI in Massachusetts: 51% Use a Platform. Few Can Name What It Changed.
Small business AI in Massachusetts: 51% use a platform, but Census and bank data show far less in daily work. Why, and a four-question test for owners.
Brian Gagne
Automate
The Receptionist, the Bookkeeper and the Marketing Intern: What AI Adoption Really Covers
What small business AI adoption looks like in Census and Chamber data, which jobs AI covers (calls, bookkeeping, drafts) and how a small team should start.
Amelia Gagne
Automate
AI That Works vs. AI That Sounds Impressive
How to tell AI that works from a demo: what MIT, S&P Global, Gartner and RAND found about stalled pilots, and the vacation test for a production workflow.
Brian Gagne
Automate
114 Hours Per Employee Per Year: What Generative AI Saves the People Who Use It
Generative AI users report saving 5.4% of work hours, about 114 hours a year, per the St. Louis Fed. What it covers, what it is worth, and how to capture it.
Brian Gagne
Automate
55% of Employers Who Cut Staff for AI Now Call It a Mistake. Keep a Human in the Loop on the 6%.
55% of employers regret AI layoffs. Why the cuts backfired, what IBM's 94% and 6% split shows, and how to decide where a human in the loop stays in your business.
Brian Gagne
Automate
Botsitting: Why AI Time Savings Shrink, and How to Get the Hours Back
Workers report 11 hours a week of AI time savings and spend 6.4 hours botsitting. Where the hidden hours go and how a small business can get them back.
Brian Gagne
Automate
Prebuilt AI Agents for Small Business: Whose Playbook Do They Run?
Prebuilt AI agents from your CRM or office suite handle common work well. What you can change, how credits bill, and what to ask before you sign.
Amelia Gagne
Automate
AI Use Cases by Business Size: What Small, Mid-Size and Large Firms Actually Use AI For
AI use cases by business size, built on Census Bureau data: what small, mid-size and large firms use AI for, why small firms hold back, and how to pick a first project.
Amelia Gagne