
Notes
From the studio notes
The notes are the long version. Read one before you decide to write to us.

Build
White-Label AI Agents: What an Agency Actually Owns When It Rebrands One
White-label AI lets an agency rebrand a vendor's agent. Who holds client access under OAuth, what the FTC expects of your claims, and the real math on margins.
Brian Gagne

Automate
Enterprises Average 12 AI Agents, and Half Work Alone. How to Fix AI Agent Sprawl
AI agent sprawl: organizations average 12 AI agents and half work in silos. Why it costs more than it looks, and five steps a small business can take this month.
Brian Gagne

Automate
Shadow AI: 82% of Surveyed Organizations Found AI Agents Nobody Remembered Turning On
Shadow AI is AI running in your business that nobody chose. What the 82% survey found, what Microsoft's tool sees, and a simple inventory for a small team.
Brian Gagne

Automate
Microsoft Put Per-Seat Pricing on AI Agent Governance. Your Automation Shouldn't Have a Headcount.
Microsoft Agent 365 brings per-seat pricing to AI agent governance at $15 a user. What is free, what running agents costs, and the math for a small team.
Brian Gagne

Build
Kaseya Promised Managed Service Providers 5x Capacity Without Hiring. Here Is What That Exposes.
Kaseya pitched managed service providers 5x capacity with agentic AI. What was announced, what BLS, CISA and Gartner say, and where to point the freed hours.
Brian Gagne

Support
Your Clients Want AI Services. Most MSPs Can't Deliver Them Yet.
Clients want AI services from their IT provider. What Census, GTIA, MIT and Gartner data show about the gap, and how an MSP can deliver AI services safely.
Brian Gagne

Automate
Can AI Agents Replace Your SaaS Subscriptions? Audit the Stack Before You Cancel
AI agents can take over triage, data entry and reports, but most core systems stay. How to audit your stack, test in parallel and cancel without losing records.
Brian Gagne

Protect
Healthcare AI Browsing and HIPAA: What a Practice Needs to Check
Healthcare AI browsing under HIPAA: business associate agreements for AI vendors, why anonymous questions can identify patients, and a plan a small practice can run.
Brian Gagne
