Notes
NotesFrom the studio notes
The notes are the long version. Read one before you decide to write to us.
Build
Utilization Rate Is Stuck Because Every New Service Line Still Needs a Body. Elastic Capacity Doesn't.
Why your utilization rate looks low while you turn work away: hiring lag, queueing math, burnout, and how elastic partner capacity changes the staffing shape.
Brian Gagne
Build
Should Your Agency White-Label a Core Service This Year? Run the Numbers First
Should your agency white label a core service? What changed in 2026, where white label fails, and a one-sheet test to decide between a partner and a hire.
Brian Gagne